Run your homes.
Not your paperwork.
CIAP is the single platform for residential and domiciliary care — resident records, care plans, medication, lone worker safety, HR, finance and CQC evidence, all connected. One login. One source of truth.
One platform
Residential + Domiciliary
Cares
Community
MedTrack
Intelligence
Every module. One database. One audit trail. One team.
Inspection-ready
Immutable audit trail. Every action time-stamped and attributed.
Live operational view
Site and Community dashboards surface problems before they escalate.
Built for CQC
Care plans, assessments, medication and incidents — all structured to regulatory standards.
The reality of care operations
Good carers. Buried in paperwork.
Every provider knows the pattern. Care plan reviews go overdue without anyone noticing. Families ring the office for updates. Coordinators chase carers by phone. And a missed check-in is only discovered when the client calls.
Overdue without warning
Care plan and assessment reviews fall off the radar — until an inspector finds them.
Coordinator overload
Half the day spent chasing carers by phone instead of improving the service.
Missed visits
Discovered when the client rings — not when the carer doesn't check in.
Evidence scramble
CQC arrives and the evidence is spread across spreadsheets, paper and memory.
Families in the dark
Constant phone calls because families have no visibility into what's happening.
Unbilled visits
Visits logged on paper or not at all — so they can't be invoiced or evidenced.
Two products. One platform.
Choose the product that fits your service.
CIAP runs residential and domiciliary care from one login and one database. Each product line is sized and priced for its own setting — no repurposed residential software, no domiciliary bolt-on.
Product 1 · Residential
CIAP Cares
For residential, nursing and learning disability homes. Resident records, care plans, risk assessments, daily recording, medication, incidents, and family engagement — the clinical heart of the platform.
Explore CaresProduct 2 · Domiciliary
CIAP Community
For domiciliary and home care agencies. Service users, Access & Safety, My Round, My Day, Lone Worker GPS safety, Comms Log, Concerns — built from the ground up for home care.
Explore CommunityWhy CIAP
One platform. Every setting. Better care.
Generic care software does one thing — residential or domiciliary. Medication is usually separate. Lone worker safety is rare. HR and Finance are bolted on. CIAP is one platform, from one vendor, with one audit trail.
Residential + Domiciliary in one platform
Run both product lines from one login, one database, one report set.
Medication management built in
Full medication lifecycle — not bolted on as a separate product.
Lone Worker GPS safety
Check-ins, escalation, audit trail. Rare in a general-purpose system.
Family Portal included
Granular permission toggles. Fewer phone calls, better relationships.
HR and Finance built in
Not separate subscriptions. Not separate reconciliation.
CQC-ready audit trail
Immutable, hash-chain protected on Enterprise. Every action attributed.
Book a demo
Let's talk about your service.
Tell us about your organisation and what you want to explore. We'll arrange a focused walkthrough of CIAP's relevant modules — with real data, on real workflows.
Please do not include residents' names, health information or other confidential personal data in this enquiry.
Tell us about your organisation
We'll arrange a focused walkthrough of the modules most relevant to your service.
Please do not include residents' names, health information or other confidential personal data in this enquiry.